A bit about CryptoLocker and how to protect yourself from its effects

Such is the newsworthiness of CryptoLocker that even the mainstream news media has, just recently, been publicising the bleak consequences associated with a victim's pc getting infected with the this virus/ransom-ware. For users of Windows-based computers there is genuine cause for concern. However for most - including those who have up-to-date internet security software - it's unlikely that you'd be unfortunate enough to get infected. However there is still a risk. And, although anti-virus software will clean the infection from your computer, the damage that CryptoLocker inflicts to your documents, images and videos is potentially costly. I say that because it's reversible but only after a victim has handed over a big (~£200) chunk of money to the extortionists behind this piece of malware. So prevention and precaution are, by far, the best options.Here are my top tips for protecting yourself from getting into that situation of having to pay a ransom to criminals to get your data 'unlocked':1. Ensure your antivirus/antimalware software is working properly and is up-to-date. 2. Be very cautious about opening any unsolicited emails, especially those with attachments or links.3. Make sure that any data you value is backed up to CD or DVD or to a drive or device that's not left permanently connected to your computer.Additionally I've used and recommend the use of CryptoPrevent which works by applying changes to your system which make it harder for CryptoLocker to establish itself on your pc. There are free and subscription versions with the subscription version auto-updating itself.

Problems downloading attachments in hotmail? I’ve seen this and have fixed it. Read on to find out how I did it.

I was invited to assist a client who was struggling to overcome a newly evolved problem on her Windows 7 laptop. The issue is understood to have appeared following the removal of Google Chrome from the system. Specifically the user was no longer able to download email attachments from her hotmail account. All attempts to do so resulted in the appearance of the following pop-up message along the lower edge of the Internet Explorer 9 browser window. The wording in the dialog box reads… Do you want to save  Get attachment_aspx?file= xxxxxxxxxxxx with a dropdown menu giving options to save or save as. Clicking on either button or the ‘x’ resulted in no response. Yup… zombified!

One suggested solution I discovered involved either enabling or disabling the browser’s Silverlight add-on. Alas that step did nothing to help. Another suggestion I came across was to make sure that the program and file associations were set back to refer to IE rather than Chrome. This revealed that some associations were set incorrectly but updating them didn’t help. In the end updating the browser to IE10 nailed it for me. However I also updated the old style hotmail interface to the Outlook one at the same time; it may have played a part.
My hope is that one or more of these suggested solutions helps others searching for a fix to the same or a similar issue.

Old school fraud masquerading as something official

If you're here looking for a solution to the Your Computer Has Been Locked banner screen then this article should give some general pointers and info. Please comment if you have something constructive to add or found this article to be helpful.

This is a new twist in the type of malware infection that’s on the loose at the moment. Everything about this rogue app is designed to intimidate its unsuspecting victims (there have been many) into believing that there’s something official about the basis for his or her pc being locked. However it’s nothing more than theft, fraud, crime or whatever seems most appropriate to describe this kind of low-life activity.
In this example the computer has been well and truly hijacked and with no apparent way of getting rid of the on-screen message or regaining control of the infected pc. Furthermore the victim is being asked to send a payment of 100GBP to buy the release. Alas the needed solution will not be found by making the payment. Instead it’ll result in the criminals behind this fraud getting credit card and, most likely, other valuable personal information with which to attempt to commit further crimes.
The solution here is to find the most appropriate way to clear the infection from the pc without having to completely wipe the system with a reinstall of Windows. So we turn to using one or possibly more anti-malware apps.
The above pc, running Windows Vista, had to be restarted into safe mode to enable the necessary control to be regained. Having got this far it was then possible to use SurfRight’s HitMan Pro to perform a scan of the infected pc. Multiple infected files in various locations on the hard drive were discovered and cleaned. Further infected files were detected during a subsequent scan using MalwareBytes Antimalware scanner.
Perhaps not all of those infected files were associated with the ransomware but, of course, all needed to be removed for obvious reasons.
Following this disinfection the pc could be restarted normally with no apparent damage to the Windows operating system, user data or the installed apps. A lucky escape? Not so easy to discover is what information may have been harvested from the infected pc. So follow-up actions include resetting passwords on all important accounts. e.g. online banking and shopping. The other priority follow-up was to invest in better internet security software. Kaspersky and BitDefender are the vendors of what is considered to be the best currently available.
It’s priggish to say this, I know, but prevention is always better than cure!